Skills Summary

·       Information technology systems development and implementation, computing and telephony

·       Performance Measurement and Auditing / Process Improvement

·       HIPAA (Health Insurance Portability and Accountability Act) policy development and implementation

·       Managing full life cycle software development

·       Transactional systems and data warehousing using Microsoft SQL Server

·       Decision support and OLAP with Microsoft Analysis Services

·       Desktop and web based application development at all tiers with Microsoft Visual Studio 6 / .Net

·       Web Development, with Microsoft IIS (ASP and CGI) and Apache Web Server (LAMP and CGI)

 

Professional Experience

Broward County Board of County Commissioners (Fort Lauderdale, FL)
Management Information Systems  Manager, Office of Equal Opportunity

November 2005 – July 2006

Created the Management Information Systems section of the Office of Equal Opportunity; developed policies and procedures for performance measurement and auditing across both divisions of the Office (Civil Rights and Small Business Development).

The ElderCare Companies, Inc. (Hollywood, FL)
Information Technologies Director

February 2003 – November 2005

Created the information technology department from scratch; defined the role of the information technology department and demonstrated the importance and effectiveness of information technology to achieving organizational goals.  Opened the new corporate office, bringing in all necessary hardware, software, voice, and data services.  Defined all information technology operational policies, procedures, and budget (including bringing organization into HIPPA compliance).  Coordinated the efforts of internal software developers and several off site contractors (performing various data analyses and off-site computer support).  Provided technical leadership and coordination to efforts enabling data integration with multiple government agencies as well as a variety of commercial health care providers.  Managed and administered Windows 2000 servers, SuSE Enterprise Linux w/ OpenExchange, and other Linux flavors.  Lead architect, developer, and database administrator of all data storage and reporting efforts (MS SQL Server / MS Access).  Lead architect and developer of applications enabling corporate data storage, decision support, and call center operations (Visual Basic / MS SQL Server).  Designed, implemented, and manage corporate LAN, WLAN, and WAN (Linux firewalls, TCP/IP, MS Active Directory).  Performed MS SQL Server database administrator (DBA) role.

 

Sean Brady Inc. – Information Technology Consulting (Hollywood, FL)

Owner / Senior Consultant

February 2002 – January 2003

 

Projects include the following:

Medical Staffing Network (Boca Raton, FL): Design and implement new human resources / recruitment portal for addition to existing public and private web presence.  Evaluated existing web application, gathered requirements through engagement with target users, determined data and integration needs, designed and implemented solution using Microsoft's DNA (COM+, VB, ASP, SQL Server). 

Towncare Dental Partnership, Inc.  (Miami, FL): Responsible for the design, development, and implementation of an enterprise data warehousing solution; design work includes logical and physical relational data model as well as multidimensional data model.  Client owns and operates more than 25 dental practices in the south Florida area.  Analytical paths were developed within and between their practice management system, financial system, and payroll data; analytical areas include utilization, revenue, AR, AP, and GL.  Relational store developed with MS SQL Server 2000; multidimensional store (OLAP cubes) developed with MS Analysis Services 2000.  DTS and T-SQL utilized extensively for data extraction, transformation, and loading (ETL). 

Synthelogic, Inc.  (Miami, FL): Designed and implemented add-on modules for an existing call center CRM application.  Added dynamic customer service representative scripting, integrated transparent outgoing document management, and automatically scheduled follow-up task assignment.  System developed with Microsoft tools (IIS w/ ASP, Visual Basic w/ COM+, and SQL Server 2000).  Implemented a web-based reporting solution for a leading provider of security and asset-management systems; system built with Microsoft tools and Crystal Enterprise.  Performed MS SQL Server DBA role and system administration role for Windows 2000/XP development environment.

DataLoom Solutions, LLC (Fort Lauderdale, FL)
Senior Software Architect  - Co-Founder
May 2000 – January 2002

Technical Lead responsible for design, development, implementation, and installation of an enterprise data warehousing solution utilized by both a leading South Florida HMO and a regional managed service organization (MSO); developed with MS Visual Basic, MS SQL Server 2000, MS Analysis Services 2000, Crystal Enterprise 8, Office 2000 w/ VBA, and IIS w/ASP to provide data warehousing and OLAP functionality.  DTS and T-SQL utilized extensively for data extraction, transformation, and loading (ETL).  Performed MS SQL Server DBA role for regional MSO and several managed practices; also consulted as initial DBA during client installs, providing growth and maintenance plans and hand-off training to client’s DBA.  Performed and directed others in system administration role for regional MSO (PhyTrust) and several managed practices (Windows 2000 Server w/ Active Directory).  Responsibilities also included evaluating, purchasing, installing, and configuring Windows servers.

Signature Consultants - Precision Response Corporation (Miami, FL)
Software Engineer (Diversified Development - Product Delivery)
April 1999 - May 2000

Designed, developed, and deployed an ActiveX control that allows PRC’s developers to interface with a TSAPI compliant telephony device connected to a PBX, providing complete call control and event notification; implemented using Microsoft Visual C++ (ATL and TSAPI).  Designed and developed an order-entry / customer service system to provide in- and out-bound sales and service for BellSouth: built a COM based object hierarchy (MS Visual Basic, MS Visual C++ and Borland C++ Builder) to obtain, organize, and expose dynamic data describing products, services, and the rules that determine their availability and visual presentation; Integrated with BellSouth systems using an existing HTTP socket-based vendor negotiation system.  On team responsible for the design and development of the presentation layer, a Visual Basic application with custom OCX controls. 

Technology Control Services (Fort Lauderdale, FL)
Software Engineer (Research & Development)
January 1999 – April 1999

Developed and deployed telephony applications (including call logic and voice-prompt packaging) for multiple world-class telecommunication providers (BT, WorldCom, etc).  Multi-language applications were developed in a UNIX environment (DEC) using C, C++, and Oracle for a proprietary intelligent call-processing network.  Applications included unified messaging and international calling cards.

Vitas Healthcare Corporation (Miami, FL)
Senior Programmer / Analyst (Information Systems Research and Development Team)
November 1996 - December 1998

N-tier object oriented software design and development using Visual Basic, C++, MIDAS, DCOM/MTS, and relational databases; integrated third-party solutions with custom enterprise system.  Senior member of the development team responsible for design, development, and implementation of Windows based applications.  Designed, developed, integrated, and deployed an IVR (Interactive Voice Response) payroll system for field-based employee usage.  Performed MS SQL Server DBA role in support of internal applications.

 

GTE Data Services (Temple Terrace, FL)
Programmer / Analyst
June 1996 – November 1996

Distributed object-oriented system debugging and integration in a UNIX environment w/ C++ and SQL.  New Recruit Development Program: extensive training involving C / C++ / UNIX, including ESQL (INFORMIX), ANSI SQL, X-Windows / Motif, and shell scripting.

Technical

Microsoft Windows 2000/2003 Server with Active Directory

Microsoft Windows 2000/XP Professional
Microsoft SQL Server (6.5, 7.0, and 2000) with T/SQL
Microsoft Analysis Services (OLAP)

Microsoft Visual Studio .Net (VB.Net, ASP.Net)

Microsoft Visual Studio 6 (Visual C++, Basic, Interdev, etc)

Microsoft Office 2003 Development
Microsoft IIS w/ ASP (VBScript server side, Jscript client side) and CGI

Apache Web Server w/ LAMP and CGI
Linux based firewall, router, and VPN solutions

Linux based desktop and server solutions
Novell (SuSE) OpenExchange Server

Panda Antivirus Enterprise

Computer Telephony Integration (CTI), Interactive Voice Response (IVR) systems

Networking - LAN, WLAN, and WAN using TCP/IP

Asterisk Open Source PBX (VoIP, POTS)
Borland C++ Builder (3 & 4) and Delphi
Component Services (formerly MTS)
Microsoft Great Plains Accounting
Crystal Enterprise – Crystal Reports and Crystal Analysis Professional
Sybase Adaptive Server (11) with TSQL
Oracle (8) with PL/SQL

MySQL (4 and 5)
Source Control w/ Visual Source Safe
Requirements gathering and design with Rational Rose, Rational Requisite Pro
 
Education

Florida State University (Tallahassee, Florida)
Bachelor of Science, Computer and Information Sciences, April 1996

Professional Development Training

Designing Distributed Systems with DCOM & MTS
Developmentor, June 1998

Essential DCOM
Developmentor, March 1998

Use Case Modeling and Requirements Gathering
ETEC - Rational partner, April 1998

 

New Recruit Development Program (Focus on C/Unix solutions)

GTE Data Services, May thru July 1996